Terms of Service

Terms of Service

Welcome to Pundle's! By using our website and purchasing products from us, you agree to the following terms and conditions. Please read these terms carefully before placing an order.

1. Introduction

These Terms of Service ("Terms") govern the use of our website, thepundles.com, and the products and services offered by Pundle's. By accessing or using our website, you agree to comply with and be bound by these Terms.

2. Products and Services

• Product Availability: All products and services listed on our website are subject to availability. We reserve the right to limit quantities of products or services purchased.

• Product Descriptions: We make every effort to display the products accurately, including color, size, and pricing. However, the actual colors or images may vary depending on your monitor or device.

• Pricing: All prices on the website are in Pakistani Rupees (PKR) unless otherwise stated. We reserve the right to change prices without prior notice. Additional taxes or shipping costs may apply, which will be clearly outlined during the checkout process.

3. Ordering and Payment

• Order Confirmation: Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order, but does not signify that your order has been processed or shipped.

• Payment Methods: We accept the following payment methods:

  • Cash on Delivery (COD)
  • Credit Card
  • JazzCash
  • EasyPaisa
  • NayaPay
  • SadaPay

  Please select your preferred payment method during the checkout process.

• Order Cancellation: If you wish to cancel your order, please contact us as soon as possible at dropyshop369@gmail.com or via WhatsApp at 03329318121. Orders can only be canceled before they are processed and shipped. Once shipped, the cancellation is no longer possible.

4. Shipping and Delivery

• Shipping Charges: Shipping charges will vary depending on the weight of the items and the delivery location. These charges will be calculated during checkout.

• Delivery Time: We aim to process and ship orders as quickly as possible. The estimated delivery time is 3-5 business days. Please note that delivery times may vary based on location and product availability.

• Risk of Loss: Once the order is shipped, it is at the buyer’s risk, and we are not responsible for any loss, theft, or damage during transit.

5. Return and Refund Policy

Please refer to our Return and Refund Policy for information on how to return products and request a refund.

(You can use the previously provided Return and Refund Policy here.)

6. User Responsibilities

• Account Information: You agree to provide accurate, current, and complete information when creating an account, placing an order, or interacting with our website. You are responsible for maintaining the confidentiality of your account details.

• Prohibited Activities: You agree not to use our website for any unlawful purposes, including but not limited to:

  • Posting or transmitting harmful, obscene, or unlawful content
  • Engaging in fraudulent activities
  • Attempting to hack or disrupt the website’s operation

7. Intellectual Property

All content on our website, including logos, text, images, and graphics, are the property of Pundle's and are protected by intellectual property laws. You may not use any content from the website without our explicit permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

(You can link to or mention your Privacy Policy here.)

9. Limitation of Liability

To the fullest extent permitted by law, Pundle's is not liable for any damages arising from the use of our website or products, including but not limited to indirect, incidental, or consequential damages. Our liability is limited to the value of the product(s) purchased.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.

11. Changes to the Terms of Service

We reserve the right to update or modify these Terms at any time. Any changes will be reflected on this page with an updated revision date. It is your responsibility to review these Terms periodically.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please feel free to contact us at:

• Email: dropyshop369@gmail.com
• WhatsApp: 03329318121